The much heralded new roaming charges were introduced for all mobile phone users across Europe at the weekend.
The new tariffs, approved by the European Parliament in May this year, mean there are now caps in place which mean it will cost a maximum of 17p a minute to receive a call and 34p a minute to make a call when abroad, with the cost set to continue dropping over the next three years.
Perhaps the most important measure in the regulations are that mobile networks must now be transparent about the cost of making and receiving calls in another country.
Prior to the regulations few people were clear about the cost of using a mobile abroad and with many were left stunned to learn that it could cost over a pound a minute merely to receive a call abroad.
Networks will now have to inform mobile users about the costs of using their phones everytime they enter a new EU country.
However, there is still work to do, as text messages and data charges are currently not covered by the tariffs but MEPs and the Commission are already pressuring networks to change this before regulation is needed.
The BBC has followed the progress of the roaming charges from beginning to end. Click here for more.
Click here for questions and answers on the new tariffs.
Labels: Commission, EU benefits, legislation


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